FAQs

Are Fresh Acres' products Certified Organic?

Yes, our products here at Fresh Acres are Certified Organic by Pro-Cert Organic Systems Ltd. which is a third party auditor that verifies that our farm adheres to the Canadian Organic Regime set out by CFIA. Beyond the certification process, Organic farming and biomimetic practices are also a part of our personal lifestyle and our childrens' lifestyle. 

Are Fresh Acres' products Non-GMO?

Yes, all of our products are non-GMO! By definition Certified Organic products must be non-GMO. 

What is Fresh Acres return policy?

If you aren't happy with your order, please contact us at 1 (289)879-1094 . We will work with you to ensure your satisfaction!

Can I pick up my order?

Local Pickup is available at our farm in New Lowell (ORDER ONLINE AND SELECT LOCAL PICK-UP).

Does Fresh Acres have an actual store?

No, Fresh Acres Farm does not have a brick and mortar store. We are a working farm but you can pick up from our processing building in New Lowell. Please let us know when you will be there and we will have your order ready for you ASAP.

How long does it take for my order to ship out?

As we are a working farm shipping times may vary. Please allow 3-5 business days for us to ship out your order.

Do you offer wholesale bulk pricing?

Yes! Please contact us directly for larger wholesale quantities (including 1000kg totes).